Ensures that all unsecured and secured applications are processed with accuracy in accordance to the guidelines set by the bank, and within stipulated SLAs.
This includes and are not limited to:
Process and verify authentication checks &/or data entries
Perform and verify accurate income computation
Ensure accurate input/output to enable good customer service delivery
Documentation of procedures to ensure compliance with group policies in procedures.
Conduct internal reviews / tests to ensure compliance Assist with data analysis, report findings, recommend corrective actions and preventive actions for review.
Handle administrative duties that include but are not limited to filing, printing, scanning, archiving
Skills/Requirement
Job Requirements
Ability to think objectively and think outside the box when analyzing issues
Possess a strong analytical and problem-solving skills with excellent verbal/written communication and interpersonal skills
Proficient in the use of Microsoft Excel, powerpoint and macro
