As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.
What You'll Do:
- Partner with the Enterprise Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
- Own technical engagement with customers during the trial phase. Communicate Datadog's value based on activities and work with customers on any identified issues or concerns to successful conclusion
- Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
- Deliver product and technical briefings / presentations to potential clients
- Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
- Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape
Who You Are:
- 5+ years in Sales Engineering, Solutions Engineering, DevOps/SRE, or Platform Engineering, ideally in a customer-facing role
- Hands-on experience with at least one major cloud (AWS, Azure, or GCP) and modern app stacks (Containers/Kubernetes, microservices, CI/CD)
- Proficient in at least one programming/scripting language (e.g. Java, Python, Go, .NET, JavaScript/Node.js, Ruby, PHP)
- Familiar with observability and/or security tooling (metrics, logs, traces, RUM, SIEM, CSPM, etc.) experience with Datadog or similar platforms is a plus
- Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute evaluation plans that clearly articulate both the business value (value proposition) and technical advantages of our offering
- Comfortable working across diverse cultures fluent English required, additional ASEAN language(s) a plus
- Open to travel frequently to Malaysia and other locations - via auto, train or air up to 45% of the time
- Able to sit up to 4 hours, traveling to and from client sites
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
