ENT Staff Nurse

Responsibilities:

• Provide excellent customer service to all customers

• Ensure that telephone courtesy and timeliness of picking up calls are complied

• Ensure handover of information is complete and timely

• Monitor patient's response to treatment / care and report changes in patient's condition to relevant health-care team.

• To maintain effective communication with patients, relatives and other members of the multidisciplinary team to ensure that appropriate information is shared and patient needs are met.

• Assist doctors in addressing patients and their relatives enquiries

• Performs efficient and accurate patient appointment making, registration and discharge

• To ensure current trends in nursing practice is maintained through attendance of regular seminars and professional affiliation.

• Participates in action plan for the unit to enhance employee engagement and maximize employee performance.

• Ensures customer satisfaction, resolves and follow through quality / service issues.

• To demonstrate competency in nursing core skills as per attached Core Skill Assessment.

• Perform patient & family education and participate in the coaching of junior nurses.

• Supervise junior nursing personnel in providing quality nursing care.

• Managing the clinic supplies and consumables

• Perform duties as assigned by the Clinic manager.

Requirements:

• Licenced Registered Nurse with the Singapore Nursing Board with at least 2 years of experience

• Has a Valid BCLS & AED Cert.

• Excellent interpersonal and written communication skills

IHH Healthcare Singapore (IHH SG) is the largest private healthcare provider in Singapore and one of the region's most trusted and well known healthcare brands.

At IHH, we strive to exceed patients expectations by anticipating their needs - now and into the future. We never rest in our constant pursuit of clinical, operational and service excellence.