Engineer, Technical Service

2-4 Years

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Early Applicant

Job Description

Coordinate and administrative support installations and relocation projects, and installation and commissioning of instruments
Recording and maintain client contact data and any business-related database
Providing on or off-site corrective or preventive maintenance according to contracts/requirements
Keep track on instruments preventive maintenance status on site
Ensure items/tools/instrument calibration status always regulatory compliance
Ensuring serviceability of strategic instrument development in Singapore and champion certain lines of instruments
Service report documentation, liaise with Customer Service Rep for necessary follow-up action
Responding to customer callouts, on standby duties
Evaluating and resolving customer instrument problems
Liaising with and working alongside customers and suppliers on problems encountered
Liaising with members of the sales team and other technical experts
Maintaining technical manuals, service spare parts quantity/status
Ad-hoc projects and assignments
Upgrade business skills by attending and applying skills acquired through company sponsored courses and training
Support management's directives and efforts
Be a team player to all departments in the company

Requirements

Strong understanding of electrical and mechanical principles.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work independently and as part of a team.
2 or more years of experience in servicing and repairing healthcare diagnostic equipment