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Employment Opportunity - L1/L2 Production Support (UNIX / SQL)/ Application Support

itcan pte. limited
1-4 Years
SGD 4,000 - 5,500 per month
Singapore
Early Applicant
  • Posted 2 months ago
  • Be among the first 20 applicants

Job Description

  • Provide L2 support for banking applications and systems, including troubleshooting and resolving technical issues.
  • Monitor system performance, detect anomalies, and ensure uptime and availability of services.
  • Handle incident tickets, escalations, and ensure timely resolution of incidents in accordance with SLAs.
  • Work closely with L1support to ensure a seamless escalation process for complex issues.
  • Collaborate withdevelopment teams to identify and resolve recurring issues or system bugs.
  • Perform root cause analysis and provide recommendations for system improvements.
  • Document technical issues, solutions, and best practices for future reference.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Banking
Employment Type:
Full time

About Company

Job ID: 147422619

Last Updated: 31-07-2026 05:17:10 PM
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