About Us
Wonderful Helper is a trusted and fast-growing maid agency in Singapore, dedicated to matching families with reliable and well-trained domestic helpers from Indonesia, Myanmar and the Philippines. We believe in ethical recruitment, service from the heart, and building long-term relationships with our clients.
Role Overview
We are looking for a motivated and people-oriented Employment Agent to join our team. If you enjoy helping others, have strong communication skills and take pride in providing good service, we'd love to hear from you!
Key Responsibilities
- Provide professional consultation to families hiring domestic helpers
- Understand client needs and recommend suitable candidates
- Coordinate interviews and manage helper selection process
- Prepare and submit MOM documentation and work permit applications
- Communicate with overseas partners and manage helper biodata
- Maintain client follow-ups to ensure a smooth hiring experience
- Meet monthly sales and service performance targets
- Assist with counselling and mediation between employer and helper when required
Requirements
- Experience in recruitment, sales or customer service preferred
- Good communication skills
- Team player
- Positive attitude, strong responsibility and service mindset
- Independent, organized and good at follow-up
- CEI (Certificate of Employment Intermediaries) preferred
(No CEI yet Training provided - candidates are welcome to apply!)
What We Offer
- Attractive Basic Salary + Commissions + Group Performance Incentives
- Career growth opportunities
- Training and mentoring provided
- Supportive and friendly working environment
- Opportunity to impact lives and support families meaningfully
- 5.5 work day week with alternate weekend off
- 14 days AL leave with AWS and performance bonus
- Working hours from 11am - 6pm or 11am -8pm
