Company Overview
Since 1995, AUG (AusEd UniEd Group) has been a trusted educational consulting firm placing students in reputable institutions worldwide, including Australia, Canada, Ireland, Malaysia, Singapore, Switzerland, UK and USA. Our multilingual consultants provide free, personalized guidance to help families choose the right courses and institutions.
Job Summary
You will provide expert guidance to prospective students and parents on education opportunities across multiple countries, manage student applications and information, coordinate with partner institutions, and support recruitment activities to drive student enrolment success.
Responsibilities
- Demonstrate in-depth knowledge of education systems and offerings in Australia, Canada, Ireland, Malaysia, Singapore, Switzerland, UK and USA to advise prospective students and parents effectively
- Respond promptly and professionally to student enquiries via email, phone, and walk-ins to convert interest into applications
- Manage and update student information and application records accurately using CRM systems to ensure data integrity
- Coordinate and liaise with overseas partner institutions to facilitate smooth application and admission processes
- Plan and actively participate in student recruitment events and seminars to promote educational opportunities
- Provide after-sales support including processing student visa applications and student accommodation to ensure a seamless student experience
- Travel occasionally as required to support recruitment and partnership activities
Required competencies and certifications
- Bachelor's Degree in any field (Overseas graduate preferred)
- Excellent written and verbal communication skills to engage diverse stakeholders effectively
- Proven ability to deliver excellent customer service and manage relationships with students and partners
- Experience with school or university admission and selection processes to guide applicants accurately
- Strong motivation and self-drive to achieve recruitment targets independently and collaboratively
- Meticulous attention to detail and accuracy in managing applications and student data
- Effective problem-solving skills and ability to learn quickly in a dynamic environment
Preferred competencies and qualifications
- Previous experience in the education industry is advantageous
