ED Payments Program

About the Company

This is an opportunity to join an established financial institution embarking on a multiyear transformation of its core payments capabilities. Operating in a highly regulated environment, the bank is investing significantly to modernise its endtoend payments technology, spanning customer channels, processing platforms, integration layers and downstream settlement to support scale, resilience and future growth.

The programme is highly visible, strategically important and backed by senior leadership, with a clear mandate to simplify architecture, uplift customer experience and enable faster product innovation.

About the Role

We are seeking a Head of Payments Programme to lead the endtoend transformation of the bank's payments technology landscape. This is a senior leadership role with accountability for shaping and executing the payments modernisation roadmap across front, middle and backoffice platforms.

The role requires deep domain expertise in payments technology or channels technology, combined with the maturity to make independent decisions in a complex environment. You will act as a central orchestrator, aligning business, technology and external partners while ensuring delivery remains robust, compliant and customercentric.

Responsibilities

• Own the overall payments transformation programme, from strategy definition through to execution and stabilisation
• Lead modernisation across customer channels, payment processing engines, integration layers and downstream systems
• Translate business objectives into executable technology roadmaps, sequencing initiatives for maximum impact
• Make sound, independent decisions on architecture, delivery tradeoffs and prioritisation in a regulated environment
• Partner closely with business, operations, risk, compliance and technology teams to ensure cohesive execution
• Manage senior stakeholders across functions, fostering collaboration and alignment around shared outcomes
• Oversee external vendors and delivery partners, ensuring accountability, quality and value realisation
• Build and lead highperforming programme and delivery teams, setting clear expectations and governance

Requirements

• Proven experience leading largescale payments or channels technology programmes within a bank or regulated financial institution
• Strong domain knowledge across payments ecosystems (e.g. clearing, settlement, realtime payments, channels, middleware)
• A seasoned leader with the confidence to make independent calls while remaining highly collaborative
• Comfortable operating in ambiguity, with the ability to balance strategic intent and handson execution
• Excellent stakeholder management skills, including engagement with senior executives and crossfunctional leaders

To apply, please submit your resume to Patricia Teo at [Confidential Information], quoting the job title.
We regret that only shortlisted candidates will be notified.

Licence Number: 16S8060 / R1328278