The E-commerce Business Planning Manager is responsible for structuring, consolidating and governing the E-commerce business from a financial and planning perspective.
This role owns the budgeting, financial forecasting and planning backbone of E-commerce, ensuring that numbers across markets, channels and functions are accurate, aligned and reliable. It provides stability, discipline and consistency, enabling informed decision-making and sustainable growth.
RESPONSIBILITIES
Budgeting & Financial Planning
- Own the annual and quarterly e-commerce budgeting process across markets and channels.
- Consolidate budget inputs and assumptions from regional and functional teams.
- Ensure alignment with Finance on targets, phasing and assumptions.
Financial Forecasting & Control
- Maintain and update the financial forecast (including Latest Estimate cycles) and track performance versus budget.
- Monitor variances and highlight material deviations and risks in a timely manner.
- Ensure financial models, assumptions and methodologies are consistent across markets and channels.
P&L Governance & Business Reviews
- Own the preparation and consolidation of monthly P&L reviews, ensuring numbers are accurate, complete and presented with clear commentary.
- Support the Head of Business Performance and ecommerce leadership in structuring and running business review forums (WBR, MBR, QBR).
- Act as the primary e-commerce liaison with Finance / FP&A, ensuring alignment on reporting standards and submission timelines.
- Own planning calendars, templates and submission processes across the ecommerce organisation.
- Ensure consistency and accuracy of numbers used in business and leadership forums.
Business Coordination & Support
- Provide structured financial insights to support strategic and operational decisions.
- Work closely with Finance to ensure ecommerce P&L is accurately reflected in company-wide reporting.
- Support performance and leadership teams with validated financial views.
- Maintain documentation and version control of planning and financial models.
KPIs
- Accuracy and timeliness of budgets, forecasts and Latest Estimates.
- Variance control versus budget — quality of flagging and commentary.
- Quality and consistency of consolidated P&L numbers across markets.
- Smooth execution of planning cycles and business review preparation.
- Satisfaction of Finance and key business stakeholders.
REQUIREMENTS
- 5+ years in business planning, FP&A, commercial planning or related roles.
- Experience working in complex, multi-country retail or e-commerce environments.
- Strong background in budgeting, forecasting, Latest Estimate cycles and financial consolidation.
- Proven experience preparing and supporting P&L reviews for senior leadership.
- Advanced Excel and financial modelling skills.
- Experience with BI tools (Power BI or equivalent).
- Familiarity with ecommerce P&L structures and KPI frameworks.
- Experience working with or alongside Finance / FP&A teams in a structured planning environment.
- Highly structured, detail-oriented and reliable
- Strong sense of ownership and accountability
- Comfortable working with complex data and tight deadlines
- Calm, pragmatic and solution-oriented
- Collaborative and service-minded; supports the business with discipline and clarity.
