Lead investigations and analysis of suspicious behaviour, fraudulent transactions, and abuse in a timely manner to protect the integrity of the platform
Identify vulnerabilities, and collaborate with cross functional teams to mitigate or prevent occurrences of fraudulent activity
Monitor user communities for emerging threats and new methods of fraud
Respond to escalations, and manage the incident until the case is resolved
Engage with various business, technology, and security/risk stakeholders to identify and solve risk problems at scale
Collaborate with product, and data teams to build solutions to proactively or reactively prevent exploitation of the platform
Collaborate with Legal, Public Affairs, and other cross-functional teams (when needed) to investigate and respond to regulator inquires on fraud and (or) crime-related activities
Produce regular high-quality fraud reports to summarize new trends and business impacts for updating senior management teams
Perform other ad-hoc tasks related to fraud operations
Qualifications
Minimum of 5+ years professional experience in operations, and investigations related to fraud, abuse, or cybercrime
Detail-oriented, highly analytical, and strong project management skills
Ability to understand opposing points of view on highly complex issues
Strong ability to gather information from various online sources and community groups
