E-COMMERENCE MANAGER

Job Description & Requirements

We are looking for a proactive and detail-oriented E-commerce Executive to support the growth of our online business, with a primary focus on Singapore Ecommerence Market Shares.

This role will support the daily operations and performance of our e-commerce stores, including product listing optimisation, campaign execution, advertising monitoring and sales performance tracking.

You will work closely with the E-commerce Manager, Marketing, Supply Chain and Customer Service teams to ensure smooth operations and continuous growth of our online channels.

Key Responsibilities

Online Platform Store Operations

• Support the daily operations ofShopee, Lazada and TikTok stores.

• Maintain accurate and updated product listings, pricing, product information and images.

• Ensure listings comply with Shopee . Lazada and Tiktok policies, platform guidelines and brand standards.

• Assist in improving product visibility, search ranking and store performance.

Listing & Conversion Optimisation

• Optimise product listings including titles, bullet points, keywords, images and A+ content.

• Work with design and marketing teams to enhance product pages and store content.

• Support initiatives that improve conversion rates and overall product performance.

Advertising & Campaign Execution

• Support the management and optimisation of Tiktok and Shopee PPC advertising campaigns.

• Monitor campaign performance including ACOS, ROAS, CTR and conversion rate.

• Assist in executing promotional campaigns such as Prime Day, Black Friday, Cyber Monday and seasonal promotions.

• Coordinate campaign setup, discounts and promotional mechanics across platforms.

Inventory & Order Coordination

• Monitor inventory levels and replenishment schedules for FBA and warehouse fulfilment.

• Coordinate with supply chain teams to ensure adequate stock availability.

• Track slow-moving SKUs and support inventory planning during campaign periods.

Performance Tracking & Reporting

• Prepare weekly and monthly reports on sales performance, traffic, conversion rates and advertising results.

• Analyse performance data to identify growth opportunities and operational improvements.

• Support ongoing optimisation of store performance and product visibility.

Customer Experience & Platform Compliance

• Monitor customer reviews, ratings and feedback to maintain high store standards.

• Assist in resolving product or order issues in collaboration with the customer service team.

• Ensure compliance with Amazon marketplace policies and account health requirements.

Job Requirements

• Diploma or Bachelor's degree in Business, Marketing, E-commerce or related fields.

• 1-3 years of experience in e-commerce operations, preferably with Ecommerence platforms.

• Familiarity with AShopee and Tiktok backend operations.

• Basic understanding of SEO, listing optimisation and PPC advertising.

• Proficient in Excel or Google Sheets, with good analytical skills.

• Strong attention to detail, organisational ability and problem-solving skills.

• Good written and spoken English.

Why join us

• Family-Oriented Environment

• Dynamic, collaborative and learning-driven work environment.