Ready to launch your career and join something extraordinary At W Network, we're on the hunt for brilliance-and we want you with us! We're seeking energetic, driven minds who are excited to innovate, build, and disrupt the tech landscape. If ambition fuels you and you thrive in a fast-moving environment where your ideas can shape tomorrow, this is your chance to stand out.
Responsibilities
- Plan and execute marketplace strategies to achieve defined business goals and drive measurable growth
- Deliver a positive digital shopping experience by ensuring customised and accurate product content and information across platforms
- Identify and implement industry and marketplace best practices to lead growth initiatives across multiple marketplaces
- Develop and manage strategic initiatives with marketplaces to increase brand share and revenue
- Monitor and optimize performance metrics including store visits, page views, add-to-cart rate, follower acquisition, conversions, average order value, transactions, and revenue
- Build and maintain strong relationships with fulfilment partners by influencing and educating them on product knowledge and processes
- Collaborate effectively with cross-functional teams such as product and marketing to ensure seamless execution of promotional and product campaigns
- Analyze data, trends, and performance metrics to generate actionable insights and provide strategic recommendations to leadership for vertical growth
- Serve as the primary liaison with fulfilment partners for new product launches, promotional campaigns, and inventory management
- Manage escalation and resolution of customer enquiries to maintain positive customer engagement and experience
Required competencies and certifications
- Deep knowledge of e-commerce across digital channels, marketplaces, traditional online retailers, and social commerce
- Strong understanding of digital commerce trends and selling strategies in digital marketplaces
- Experience working with resellers, distributors, or fulfilment partners
- Proven analytical and numerical skills with proficiency in store analytics and data-driven decision making
- Minimum of 2 years experience in e-commerce and account management fields
