E-COMMERCE RETAIL SALES MANAGER

Responsibilities:

• Developing sales strategies, including special promotions and campaigns
• Leading, motivating and managing the sales team to meet or exceed targets
• Conducting regular sales meetings and providing coaching and feedback to team members
• Drive e-commerce sales performance
• Generate ideas and strategies based upon data-driven insights and recommendations.
• Implement e-commerce strategic and tactical programmes.
• Manage sales, promotions, marketing and social media campaigns, and programmes over digital platforms.
• Establishing sales and revenue quotas and monitoring the performance of sales staff
• Analyse new market trends, business opportunities and market segments in global and local landscape.
• Analyse past performance of collections, categories and campaigns to improve marketing effectiveness and ROI.

Requirements:

• Proven ability to set measurable sales goals, track performance and implement team-wide incentive plans to drive results
• Strong analytical skills to interpret sales metrics, identify underperforming segments and uncover emerging market trends
• Familiarity with e-commerce platforms, digital marketing, data analysis, and understanding of the online retail market.
• Mentoring and coaching experience to support skills development and performance improvement among junior sales reps
• Relationship-building skills and emotional intelligence to manage internal dynamics and build trust with clients and partners
• Effective delegation and team management, with the ability to balance individual accountability and collaborative workflows
• Ability to work on weekend and public holiday