We are a retail brand specializing in travel essentials, winter wear and luggage. As an E-Commerce Intern, you will work closely with our E-Commerce & Digital Marketing team to manage product listings, streamline daily operations, and support campaign execution across platforms such a Shopee, Lazada, Tiktok, Amazon, and our official online store. This is a great opportunity for anyone who wants to learn how a modern retail brand grows in the digital space.
Job Description:
- Manage and update product listings (descriptions, pricing, images, attributes) across online marketplaces.
- Support day-to-day e-commerce operations including order processing, cancellations, returns, and stock updates.
- Assist in planning and executing online campaigns (e.g., 11.11, 12.12, payday sales).
- Respond to customer inquiries and ensure excellent online customer service.
- Conduct competitor research and trend monitoring for travel and winterwear categories.
- Prepare weekly sales, marketplace performance, and marketing analytics reports.
- Coordinate with retail, logistics, and marketing teams on inventory and promotional activities.
- Create basic marketing visuals using Canva or similar tools.
- Assist in Tiktok livestream.
Requirements:
- Currently pursuing a Diploma or Degree in Business, Marketing, E-Commerce, Digital Media, or related fields.
- Strong interest in online retail, digital marketing, or consumer behavior.
- Familiar with e-commerce platforms (Shopee/Lazada/Shopify) - training provided.
- Proficient in Microsoft Excel/Google Sheets.
- Basic design familiarity (Canva, Photoshop) is a plus.
- Strong communication skills and attention to detail.
- Positive attitude, proactive mindset, and willingness to learn.
What You'll Gain:
- First-hand experience working with a retail brand.
- Exposure to the full e-commerce pipeline: listings, operations, analytics, and marketing.
- Opportunity to contribute to major campaign strategies and creative execution.
- Mentorship from experienced retail and digital commerce professionals.
- A strong portfolio of real-world e-commerce projects.
