Company Overview
Established in 2012, Etton Technology Group is headquartered in Shenzhen with branches across China and overseas subsidiaries in Los Angeles, Singapore, Vietnam, and Italy. We specialize in international freight-forwarding, local transport, and e-commerce logistics, including Amazon FBA services.
Job Summary
Manage daily e-commerce operations for an online bookstore, driving sales growth through order processing, customer engagement, content management, and multi-platform brand promotion.
Responsibilities
- Process daily sales orders, fulfill orders, update inventory, dispatch products, and manage invoicing to ensure smooth e-commerce operations
- Respond promptly to customer inquiries, feedback, and reviews across online orders and social media platforms to resolve concerns
- Support initiatives that enhance customer loyalty, engagement, and purchase behavior on e-commerce channels
- Create and maintain accurate, up-to-date website content, ensuring product listings and prices comply with trading standards
- Develop and execute sales strategies and campaigns, managing budgets and analyzing performance to meet platform sales targets
- Manage brand presence and collaborative campaigns on third-party platforms such as Shopee, Lazada, and TikTok to maximize exposure and sales
- Prepare weekly and monthly sales reports for management review to inform decision-making
- Analyze online sales data, browsing activities, customer behavior, and purchasing patterns to identify growth opportunities
- Collaborate with Finance to support monthly account closing and reporting processes
- Evaluate current systems capabilities and implement continuous improvements to enhance e-commerce operations and processes
- Monitor competitor activities and market trends to maintain competitive advantage
- Plan and execute e-commerce operational flows and promotional activities, including live streaming and giveaways, as required
- Provide administrative and accounting support to ensure operational efficiency
- Utilize short video creation or content development skills to enhance marketing efforts (advantageous)
Preferred competencies and qualifications
- Specialization in Digital Marketing, E-commerce, Website Administration, or equivalent
- Hands-on experience with Adobe Illustrator, Photoshop, After Effects, Shopify, and WordPress
- Initiative-taking and results-oriented mindset
- Meticulous attention to detail and high accuracy in task execution
- Strong analytical skills to interpret data and support business decisions
- Ability to work independently in a fast-paced environment
- Flexibility to cover additional duties as required
Other Information
Benefits
- Comprehensive training provided to ensure effective job performance
- Attractive basic salary, commission, and/or share benefits offered
- Immediate position available
- Applicants should state expected salary, last drawn salary, and starting date
- Only shortlisted candidates will be notified
