Company Description
Angelhavensg is a Singapore-based business specializing in the distribution and resale of authentic Korean beauty (K-beauty) products. The company connects local retailers, salons, and beauty professionals with trending skincare and cosmetic brands from Korea. With a strong focus on quality, authenticity, and customer satisfaction, Angelhavensg curates a diverse range of innovative products tailored to Singapore's dynamic skincare market. The team is committed to building long-term partnerships by offering reliable supply, competitive pricing, and responsive support. Angelhavensg aims to help partners grow in the thriving K-beauty industry by bringing the best of Korea's beauty innovations to local customers.
Role Overview
Responsible for the day-to-day management, growth and accuracy of Angelhaven's Shopee store and official website, ensuring both channels are properly maintained, campaigns are executed on time, and sales opportunities are maximised.
Key Responsibilities
Shopee Management
- Manage and maintain the Shopee store/mall on a daily basis.
- Create and update product listings, pricing, stock, promotions and product information.
- Set up and execute Shopee campaigns, vouchers, bundles, GWP and platform promotions.
- Ensure all new SKUs are promptly listed and included in relevant campaigns/promotions.
- Monitor pricing closely and ensure there are no pricing discrepancies or errors.
- Check campaign mechanics and promotional settings before they go live.
- Monitor store performance, traffic, conversion, GMV and campaign results.
- Coordinate with Shopee Account Managers on campaigns, platform support, vouchers, coins and other opportunities.
Website Management
- Maintain and update the Angelhaven website, including products, pricing, inventory and promotional content.
- Set up website campaigns, discount codes, bundles, GWP and promotional mechanics.
- Ensure new launches and products are uploaded accurately and on time.
- Update homepage banners, collections and campaign pages according to the marketing calendar.
- Conduct regular checks to ensure links, discounts, pricing and promotional mechanics are working correctly.
- Monitor website sales and performance.
Campaign & Sales Execution
- Prepare both channels ahead of key campaign dates such as 9.9, 10.10, 11.11, 12.12 and brand launches.
- Ensure campaign pricing, vouchers, GWP, stock allocation and promotional mechanics are correctly configured.
- Coordinate with the marketing, livestream and warehouse teams to ensure campaigns run smoothly.
- Identify opportunities to increase GMV, conversion rate and average basket size.
Reporting & Accountability
- Track and report Shopee and website sales performance.
- Highlight issues, stock risks, pricing discrepancies or campaign problems promptly.
- Take ownership of assigned channels and ensure tasks are completed accurately and within deadlines.
- Conduct thorough checks before changes go live rather than relying on management to identify errors.
- Maintain clear documentation of campaigns, pricing and promotional mechanics.
Key Expectations:
The E-Commerce Executive is expected to have full ownership of Shopee and Website operations. Strong attention to detail is essential, particularly for pricing, promotions, stock and campaign setup, as errors in these areas can directly impact revenue, margins and brand relationships.
- The role requires someone who is proactive, commercially aware and able to identify and resolve issues independently while continuously looking for opportunities to grow both channels.
