E-commerce Logistics Operations Executive

Company Overview

At HINOMI, we are committed to creating ergonomic solutions engineered for better living. As we continue to expand across Singapore and overseas markets, we are looking for a proactive and detail-oriented Logistics Operations Executive to support our growing supply chain and customer delivery operations.

Key Responsibilities

• Coordinate daily logistics operations, including inbound/outbound shipments, customer deliveries, and installation scheduling.

• Liaise with 3PL warehouses, delivery partners, freight forwarders, and vendors to ensure smooth and timely operations.

• Oversee warehouse activities such as receiving, inventory movement, order fulfillment, packing, labeling, and returns handling.

• Monitor shipment status, resolve delivery issues or customer complaints, and provide timely updates to customers and internal teams.

• Prepare and verify shipping, delivery, and import/export documentation.

• Track logistics KPIs and prepare operational reports to support process improvement and cost optimization initiatives.

• Ensure compliance with workplace safety requirements, operational SOPs, and company policies.

Requirements

• Diploma or Degree in Logistics, Supply Chain, Business, or related disciplines preferred.

• Minimum 2-5 years of experience in logistics, warehouse, or supply chain operations.

• Experience in furniture, retail, home living, or B2C delivery environments will be an advantage.

• Familiar with Singapore import/export procedures and shipping documentation.

• Experience working with 3PL warehouses and last-mile delivery providers is preferred.

• Proficient in Microsoft Excel and familiar with WMS, ERP, or shipping/tracking systems.

Skills & Attributes

• Strong coordination, planning, and time management skills.

• Good communication and vendor management abilities.

• Problem-solving mindset with the ability to work under pressure.

• Customer-oriented and able to handle operational issues professionally.

• Able to work independently in a fast-paced environment.