Job Summary
Passionate about beauty and ecommerce We are seeking a creative and detail-oriented Ecommerce Intern to support our e-com operations and livestream activities. The ideal candidate will be supporting the team's ecommerce operations, co-developing sales campaign, contribution to affiliate campaigns and coordination with stake holders. This role requires someone is detail-oriented with strong interpersonal communication skills!
Key Responsibilities:
1. Ecommerce Operations
- Assist the team in managing day-to-day performance of ecommerce channels and coordination of work with external stakeholders
- Oversee and vetting of creative assets and copies across all ecommerce channels SIS, PDP and thumbnails.
- Livestream monitoring and coordination with external stakeholders
- Support with extraction of data and insights when needed.
- Take lead of competitor watch to conduct campaign learnings and insights to share with the e-com team.
2. Digital Marketing & Onsite Marketing
- Monitoring of daily onsite ads with the ecommerce and marketing team
- Stay on top of ecommerce and digital marketing trends with the beauty category local teams.
- Improve the online shopping experience to boost conversion rates and customer satisfaction.
- Suggest new ideas to enhance the customer's shopping experience and engagement.
3. Performance Analysis & Reporting
- Compile best practices playbooks on ecommerce and conduct knowledge sharing sessions with the team
- Oversee key performance metrics (KPIs) such as traffic, conversion rates, average order value, and customer retention.
- Use analytics tools from seller center and enabler dashboard to measure success and optimize performance.
- Prepare reports and insights to support the team for decision-making and strategy adjustments.
- Assistance of admin duties such as keying in invoice and data entry when needed
Qualifications & Skills:
- Passion for both ecommerce and the beauty industry
- Understanding of social media trends and beauty trends
- Enjoy Shopping on Lazada/Shopee and Tiktok APP
- Social Media Savvy
- Strong Communication Skills
- Detail-oriented
- Proactive attitude and willingness to learn
- Familiar with Excel, PowerPoint, Google shared drive
- Basic content creation skills and experience is a plus
- Live stream experience is a plus
- Internship period: 6 months
