E-Commerce Executive

1. Online Store Management

• Upload new products (name, SKU, pricing, sizing, descriptions)

• Ensure product images & stock levels are accurate

• Manage campaign setup

2. Marketplace Operations (Shopee / TikTok Shop / Lazada if any)

• Monitor daily sales performance

• Join platform campaigns & submit forms

• Optimise product ranking (keywords, titles, bundles)

3. Order Fulfilment Coordination

• Process daily orders

• Liaise with warehouse / outlets for stock

• Handle returns & exchanges

4. Digital Marketing Support

• Create promo mechanics for online

• Push app notifications / WhatsApp broadcast

• Work with designer for banners & landing pages

5. Performance Tracking

• Prepare weekly sales report

• Track:

  • Best sellers

  • Conversion rate

  • Traffic

  • Campaign ROI

6. Customer Experience

• Reply to online enquiries

• Monitor reviews & ratings