This job position involves managing online sales, which includes tasks like managing e-commerce platforms, developing and executing digital marketing strategies, optimizing product listings, and analyzing sales data to drive revenue growth.
- Platform and website management: Oversee and manage the functionality, user experience, and security of e-commerce websites and online storefronts.
- Digital marketing: Develop and implement strategies for SEO, PPC, email marketing, and social media to drive traffic and sales.
- Product management: Create and optimize product listings with accurate details, descriptions, images, and pricing.
- Data analysis: Monitor website traffic, sales data, and key performance indicators (KPIs) to identify trends and inform strategic decisions.
- Sales and operations: Coordinate with logistic team, manage inventory, and ensure a smooth order-processing system.
- Customer experience: Work to improve the online shopping experience, handle customer inquiries, and manage customer service-related issues.
Key skills and requirements
- Hands-on experience with e-commerce platforms and websites.
- Proficiency in digital marketing tools such as Google Analytics and SEO tools.
- Experience with data analysis and reporting, including tools like Excel or pivot tables.
- Strong written and verbal communication skills.
- Ability to work cross-functionally with other teams like product management and graphics.
- Experience in a fast-paced environment with the ability to multitask.
