About Us
Hatchery Cribs Pte Ltd was founded in 2016. The company consists of 5 e-commerce brands:
- Hatchery Cribs (@hatcherycribs), a distributor and retailer of premium nursery furniture and baby products
- Lollibly (@lollibly), a lifestyle children brand
- Dear Cherie (@bydearcherie), a mother & baby brand focusing on care products
- Josh & Cherie Books (@joshandcheriebooks), Singapore's largest children monthly book subscription
- Pretty Major Home (@prettymajorhome), a home & lifestyle brand
We are a small, dynamic and young team, looking to expand our product offerings and we need you to join us
What You'll Do
Marketing
- Assist in social media campaigns, content ideation & creation, and implementation schedules
- Grow and expand company social media presence on social media platforms including Instagram, TikTok
- Assist in go-to-market campaigns and product launches
Customer Service
- Handle customer enquiries with warmth and efficiency, ensuring a prompt and positive experience. Manage both pre- and post-purchase enquiries across email, WhatsApp, phone, online platforms, and marketplaces for all brands within our portfolio.
- Assist customers in our showroom by guiding them through product selections and thoughtfully addressing their questions.
- Curate and style the showroom to create a visually engaging and welcoming retail experience.
- Required to work on Saturdays (Sundays & Mondays off)
Must Haves
- Bachelor's Degree in Marketing, Communications, or similar
- 2 years of experience in a customer service or sales related role
- Proficient with Instagram and TikTok, and basic content creation skills
- Great interpersonal and communication skills, outgoing, good written & spoken English
Location
Lower Delta, Singapore
Candidate must be willing to work on Saturdays (Sundays & Mondays off).
What We Offer
· 14-21 days annual leave
· 14 days paid medical leave
· Performance bonus
· $250 health & dental benefits
· Last Thursday of month is Eat with Family Day, encourage to spend time with family
· $500 newborn credit to spend on Hatchery, and special staff discounts
