Job Summary
You will create engaging short-form videos, manage e-commerce platforms, respond to customer enquiries, and coordinate order fulfillment to support our online sales and customer satisfaction.
Responsibilities
- Plan and film short-form videos for TikTok, Instagram, and Facebook to showcase products and engage audiences
- Manage Shopee, Lazada, and TikTok Shops by updating product listings, pricing, and promotions to maintain smooth operations
- Respond promptly and professionally to customer enquiries to ensure high customer satisfaction
- Coordinate with the operations team to ensure accurate packing and timely shipping of orders
Preferred competencies and qualifications
- Experience in e-commerce, social media, or content creation
- Proficiency in video editing tools such as CapCut or similar apps
- Good written and verbal communication skills in English and Mandarin
- Minimum O-Level or equivalent
