Role Summary
We are seeking an experienced Dynatrace Implementation Consultant to deploy, configure, and optimize Dynatrace observability solutions within a banking environment. The role involves working with infrastructure, application, and operations teams to enhance application performance monitoring, observability, and operational resilience across critical banking systems.
Key Responsibilities
- Design, implement, and administer Dynatrace (SaaS/Managed) environments.
- Deploy and manage Dynatrace OneAgent and ActiveGate across on-premises, virtual, and cloud platforms.
- Configure monitoring for applications, APIs, databases, middleware, and infrastructure.
- Develop dashboards, alerts, reports, management zones, SLOs, and service monitoring.
- Implement RUM, Synthetic Monitoring, DEM, Smartscape, Service Flow, and Davis AI capabilities.
- Monitor critical banking applications and establish end-to-end transaction tracing.
- Integrate Dynatrace with enterprise tools such as ServiceNow, Splunk, and Active Directory.
- Conduct performance analysis, root cause investigations, and optimization recommendations.
- Ensure compliance with banking security, audit, and regulatory requirements.
- Provide documentation, knowledge transfer, and operational handover support.
Required Skills & Experience
- 8+ years of experience in APM, observability, or monitoring solutions.
- 5+ years of hands-on Dynatrace implementation and administration experience.
- Strong knowledge of Dynatrace OneAgent, ActiveGate, Davis AI, Smartscape, RUM, Synthetic Monitoring, Service Flow, and API integrations.
- Experience with Windows, Linux, VMware, IIS, Apache, Nginx, Java/.NET applications, and databases (Oracle, SQL Server, PostgreSQL).
- Experience integrating Dynatrace with ITSM and monitoring platforms.
Banking & Cloud Experience
- Experience in Banking or Financial Services.
- Understanding of banking applications, operational resilience, and regulatory requirements.
- Experience monitoring Azure, AWS, or GCP environments.
- Knowledge of Kubernetes, OpenShift, Docker, and microservices architectures.
Qualifications
- Bachelor's degree in IT, Computer Science, Engineering, or a related field.
- Dynatrace Associate/Professional certification preferred.
- ITIL Foundation certification is an advantage.
Preferred Experience
- Large-scale observability transformation programs in banking.
- Production support, incident management, and SRE practices.
Experience Required: 8-10 years of overall IT experience, including at least 5 years of hands-on Dynatrace implementation in banking or financial services environments.
