Duty Manager (Exhibition Centre)

Duty Manager - Events & Operations

Up to $5,000

Working location: Central

Working hours: Monday to Friday, 8:30am to 6:00pm.

Guest Experience

. Deliver exceptional customer service and ensure high guest satisfaction.

. Handle escalations, complaints, and special requests professionally.

. Maintain strong Front-of-House presence and engage with organisers and visitors.

. Gather feedback and support continuous service improvements.

Operations

. Lead and oversee daily event operations to ensure smooth execution.

. Ensure compliance with service and safety standards.

. Conduct staff and supplier briefings for proper coordination and manpower deployment.

. Monitor supplier performance and service quality.

. Respond and manage operational issues or emergencies effectively.

. Perform regular inspections and ensure prompt corrective actions when needed.

. Maintain shift reports, incident logs, and operational records.

. Support operational planning and process improvement initiatives.

Requirements:

. Diploma / Degree in any discipline.

. Proven excellence in leading teams successfully.

. High level of fitness for extensive walking and climbing ladders and stairs during the shift.

. Comfortable with technology, social media and paperless business processes.

. Must be able to work mid-night shifts, weekends and public holidays.

WhatsApp 8858 2776 to apply now!

Singaporean / PR / LTVP may apply!

Samuel Lam

EA Personnel: R22108261

Business Edge Personnel Services Pte Ltd (96C4864)

Email: [Confidential Information]

Website: https://www.businessedge.asia/