Drainage Supervisor (Class 3 License a must)

7-10 years
4000 - 5000 SGD monthly
22 days ago
Job Description

Description

  • Manage a team of 30 specialists/workers, overseeing daily service operations and ensuring strict adherence to safety protocols and standard operating procedures
  • Ensuring the team achieves set targets which includes but is not limited to SOS (State of Service), staff retention, quality checks (SQC), leads, and CVC (Customer Voice Counts)
  • Ensuring prompt and timely service at customers premises
  • Handling customer complaints and providing effective solutions to resolve the issue.
  • Ensure discipline, counseling and coaching to drainage specialists
  • Conduct on-the-job training for new team members
  • Assisting OM /OE in ensuring service excellence and quality
  • Carry out any other duties assigned by the OM

Requirements

  • GCE O Level and above or equivalent and/ or relevant working experience
  • Comfortable working in Plumbing / Sanitary related environment or job
  • Possess strong leadership capabilities in managing a team of approximately 30 Drainage specialists
  • Possess minimum Class 3 license or Class 4 license
  • Service-oriented
  • Computer literate, knowledge in usage of Microsoft Office and mobile phone applications is a must

Other Info

  • Work place: Macpherson - Nearest MRT Tai Seng (Bus Number to reach : 8, 62, 90, 151)
  • Mon to Fri: 7am to 4pm / Every Sat : 7am to 1pm (Sometime may start earlier like 4am)

Benefits

  • Training provided
  • Yearly performance review
  • We provide 16 days of annual leave, AWS, medical and dental benefits, along with insurance coverage to our employees

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