Company Description
Expeditors is a Fortune 500 Company. Our global network offers a broad range of logistic services including air and ocean transportation, customs brokerage, distribution, cargo insurance, duty drawback, and consulting. Expeditors hires the best in the industry, and the financial results are a direct result of its people and unique culture.
Our motto, You'd be surprised how far we'll go for you, is exemplified through our embrace of these culture elements: Attitude, Curiosity, Integrity, Resolute, Visionary, Appearance, Confidence, Excellence, Pride, and Sense of Humor.
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 19,000 trained professionals
- 350+ locations worldwide
- Fortune 500
- Globally unified systems
THE ROLE :
The District Manager is accountable for the strategic direction, operational excellence, and overall performance of Singapore office.
This leadership role guides a team of department leaders to strengthen and growthe branch through a focused approach across key areas: Operations, Finance,Sales, People, Systems, and Culture.
A critical part of this responsibility isensuring full compliance with the Company's policies, procedures, and Code of Business Conduct at all times.
KEY RESPONSIBILITIES
Strategic & OperationalLeadership
- Develop and execute strategy in alignment with regional and corporate objectives.
- Lead and align department leaders to drive business growth, operational excellence, and customer satisfaction.
- Monitor business performance and implement initiatives to improve productivity, profitability, and service quality.
- Foster collaboration and accountability across functions while representing the local office in regional leadership discussions.
Operations
- Ensure efficient, compliant, and customer-focused operations across the local office.
- Maintain an organizational structure that supports growth, agility, and operational effectiveness.
- Drive continuous improvement in processes, service delivery, and cost management.
- Build strong relationships with customers, suppliers, and key business partners while staying informed of market and industry trends.
Finance
- Own the financial performance of the local office, including budgeting, forecasting, and profit and loss management.
- Drive revenue growth, productivity, profitability, and cost optimization.
- Ensure effective management of cash flow, financial controls, contractual commitments, and business risks.
- Promote financial discipline and compliance with company policies and regulatory requirements.
Sales & Business Development
- Lead customer retention, business development, and market expansion initiatives.
- Support commercial strategies, pricing decisions, contract negotiations, and key business opportunities.
- Build and maintain strategic customer relationships to strengthen market position and long-term growth.
- Ensure successful onboarding and implementation of new business opportunities.
People & Talent Development
- Build, develop, and lead a high-performing leadership team.
- Drive talent development, succession planning, and employee engagement initiatives.
- Foster a culture of accountability, collaboration, and continuous learning.
- Support workforce planning, recruitment, and retention to meet current and future business needs.
Systems
- Champion the adoption of new technologies, systems, and process improvements.
- Drive innovation and continuous improvement across the organization.
- Promote data-driven decision-making and effective change management.
Culture
- Promote the Company's culture, values, and standards of conduct.
- Foster employee engagement and a high-performance culture.
- Ensure excellence in customer service and customer satisfaction.
Qualification/Min Requirements
- Minimum 8 years of progressive experience in logistics or a related industry, including at least 5 years in a senior leadership role.
- Proven track record in leading business operations with full P&L accountability, including budgeting, financial management, and business growth.
- Demonstrated success in sales leadership, customer retention, business development, and strategic account management.
- Strong understanding of logistics and supply chain operations, including freight forwarding, warehousing, transportation, and regulatory compliance.
- Experience in operational excellence, vendor management, risk management, and compliance governance.
- Strategic thinker with the ability to translate business objectives into actionable plans and deliver sustainable results.
- Strong leadership and people management capabilities, including talent development, succession planning, employee engagement, and performance management.
- Commercially and financially acumen, with the ability to optimize revenue, profitability, and operational efficiency.
- Excellent communication, influencing, and stakeholder management skills, with the ability to build relationships across all levels, internally and externally.
- Demonstrated ability to lead change, drive innovation, and implement systems and process improvements.
- Strong understanding of local market dynamics and business regulations.
- Strong command of English, both written and spoken.
- Proficient in Microsoft Office applications and business reporting and analytics tools.
