Job Scopes
Compensation
- Replacement of Policy
- Administer the tracking of Replacement of Policy (ROP) to send out letters to client/agents/distributors.
- Assess and do fact finds for appeals by the agents.
- Communicate to stakeholders including but not limited to agency leaders, business partners and management to ensure they are kept abreast of relevant information required relating to ROP.
- Distribution Channel Compensation
- Administer the Distribution channel Compensation to ensure on time and accurate payments.
- Key touchpoint for internal and external customers enquiries on compensation related matters.
- Ensure the accuracy and timely delivery of the end-to-end process on compensation.
- Deliver on adhoc tasks when assigned.
- Enhance / streamline workflow where applicable.
- Update of SOP promptly and where applicable.
- Assist and handle enquiries professionally and promptly.
Projects
- Participate in projects & UAT as required.
Job Qualifications
- Degree in any related field
- Excellent Microsoft Office skills: MS Excel (Pivot Tables, Formula), MS Word.
- Proficiency in VBA & Insurance industry experience, is a plus.
- Great interpersonal skills and enjoy working in a team.
- Good communication skills (verbal and written) to interact with stakeholders.
- Meticulous to ensure accuracy of deliverables.
- Able to manage multiple priorities effectively in a fast-paced environment.
- Able to work effectively under pressure with tight timeline.
- Resourceful, independent with problem-solving skills.
Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547
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