Distribution Executive

The aim of this position is to support all distribution tasks related to hotel information, rate and inventory distribution across all booking channels like Brand website, GDS, OTA websites and any other booking channels available at any time.

Primary Responsibilities:

Analysis

• Manage hotel information, rate and inventory in company central system/channel manager.

• Manage hotel information, rate and inventory in various Online Travel Agents (OTA) platforms via their extranet systems.

• Review and audit information across all platforms for accuracy.

E-Commerce/ Distribution

• Gatekeeper of all partner extranets and ensure proper loading of hotel information, rates and availability on brand.com and on other third-party channels including OTAs, Travel Agent and B2B partners.

• Manage and conduct regular audits on rate and availability of OTAs as well as brand website to ensure channel manager is properly setup and interfaced correctly with hotel systems.

• Participate and engage with key contacts of OTA and electronic distribution partners to maximize exposure and business opportunities on all channels.

• Recognise and correct any rate parity issues found online.

• Assist with managing rate loading process for key segments and ensure accurate distribution of rates and details across applicable channels.

• To ensure that all channels of distribution such as direct, GDS, and other online channels - are always maintained at optimal working level.

Reports and Analysis

• To conduct competitive research and market intelligence for DORM to decide on strategic pricing decision through monitoring of scheduled rate shopping and competitor reports, and review of other market intelligence.

• Prepare weekly revenue meeting information and applicable analysis when required.

• Assist with data collation and data loading across various template for monthly revenue management forecast process.

• To assist with training and support the revenue management team where applicable.

• To work closely with various internal teams on revenue management techniques and its execution.

Other Responsibilities

• Supports the Mission, Purpose and Values of the Worldwide Hotels Group.

• Adheres to grooming and hygiene standards set by the Hotel.

• Always exercises responsible behaviour to uphold the image and reputation of the Worldwide Hotels Group.

• Ensures that the office properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the properties and facilities promptly and appropriately.

• Carries out any other reasonable duties and responsibilities as assigned.

Job Requirement

• Diploma/Degree in Hospitality, Business, or a related field from a recognized institution.

• 3+ years of progressive experience in hotel e-commerce distribution management, reservations within the hotel industry.

• Working knowledge of key distribution tools such as Opera PMS (Opera Cloud preferred), OTA Extranet management, Channel Manager (SiteMinder experience is preferred).

• Proficiency in Excel, PowerPoint, and data analysis tools.

• Strong team playing skills and act with utmost integrity.