Director

Job Summary

The Director is responsible for providing strategic leadership and overall management of the company's Food & Beverage operations in Singapore. This role oversees business growth, operational performance, financial management, regulatory compliance, and people management to ensure sustainable profitability and brand development.

Key Responsibilities

Strategic & Business Leadership

• Develop and implement business strategies to drive revenue growth and market expansion

• Set operational goals, budgets, and performance targets in line with company objectives

• Identify new business opportunities, partnerships, and expansion plans within Singapore

Operations Management

• Oversee day-to-day operations across all F&B outlets to ensure efficiency, consistency, and quality standards

• Establish and enforce standard operating procedures (SOPs) for food quality, service, and hygiene

• Monitor operational performance and implement improvements to enhance productivity and customer satisfaction

Financial & Commercial Management

• Manage budgets, cost controls, and profit & loss (P&L) performance

• Review financial reports and ensure effective cost management, including food cost and manpower cost

• Approve pricing strategies, promotions, and procurement plans

People & Organization Management

• Lead and manage outlet managers, supervisors, and key management staff

• Oversee manpower planning, recruitment strategy, and staff development

• Set performance KPIs and conduct regular performance reviews for senior staff

• Ensure compliance with MOM employment regulations and company HR policies

Regulatory & Compliance

• Ensure full compliance with Singapore regulatory requirements, including SFA, NEA, MOM, and other relevant authorities

• Oversee licensing, food safety, workplace safety, and hygiene standards

• Manage audits, inspections, and risk mitigation measures

Brand & Stakeholder Management

• Uphold brand standards, reputation, and service excellence

• Represent the company in dealings with landlords, suppliers, business partners, and government agencies

• Handle escalated customer or operational issues when required

Requirements

• Minimum 10 years of senior management experience in the F&B industry
• Proven experience in multi-outlet management preferred
• Strong understanding of Singapore F&B regulations and operating environment
• Solid financial management and P&L experience

WOLA Recruitment Pte Ltd

EA License No: 23C1703

EA Personnel: Thea Cheah

EA Personnel Reg No: R23118878