DIRECTOR

What you'll be doing

• Sales & Operations: Lead and support area managers in executing company business objectives in retail operations.

• Customer Experiences: Respond to customer feedback and complaints, and champion service excellence.

• Team Leadership: Conduct annual work performance reviews and identify potential candidates for leadership development.

• Environment Management: Maintain cohesive working relations with various landlord operations teams.

Who are they looking for

• Experience: Minimum 7 years of senior operation management experience in a Singapore-based reputable F&B chain store with proven track record in retail F&B sales operation excellence.

• Education: Minimum diploma in any commercial discipline from recognized education institutions.

• Skills: Proficiency in MS Excel, Word, and PowerPoint is a must. An analytical mind with strong ability in crunching data to translate into an actionable operation plan. Strong understanding of the TC/AC fundamentals.

• Attributes: Strong people handling skills. Logical thinking, articulate and ability to communicate your views and plans with all stakeholders at all levels. Determined drive to complete tasks on hand and influence team members to follow.