About Us
Our Client is a leading Singapore-based digital payment solution provider, licensed and regulated by the Monetary Authority of Singapore (MAS) as a Major Payment Institution.
Role Summary
About the Role
We are seeking a Director of Partnerships to lead the development, expansion, and management of our global financial institution ecosystem. This role combines strategic partnership leadership, new FI acquisition, and hands-on oversight of account setup, technical integrations, and operational performance.
As a senior leader in the company, you will define our FI partnership strategy, build a diversified ecosystem of banking and payment partners, and ensure our infrastructure scales with the business.
Key Responsibilities
FI Partnership Strategy & Ecosystem Expansion
- Define and execute the company's FI partnership strategy across banks, payment institutions, clearing networks, and other financial partners
- Build, grow, and manage a multi-institution FI ecosystem that supports product scalability and global expansion
- Identify new FI opportunities, channels, and financial products that drive competitive advantage
- Establish long-term strategic relationships with senior leaders across banking, payment, and fintech sectors
High-Level Relationship Management & Negotiations
- Lead commercial negotiations with banks and FI partners, including pricing, risk, compliance, and product offerings
- Drive partnership structures (multi-account, multi-route, global treasury, cross-border settlements, liquidity solutions)
- Serve as the executive-level point of contact for key partnerships
FI Account Setup, Due Diligence & Operational Governance
- Oversee end-to-end onboarding processes with FI partners (KYC/KYB, documentation, approvals, account structure design)
- Evaluate the performance, cost efficiency, and reliability of all banking channels and payment routes
- Ensure the right account types, pricing models, and cooperation frameworks are in place to support business growth
Technical Integration & Product Enablement
- Provide strategic oversight for API integrations, UAT testing, and product-to-FI technical alignment
- Work with Engineering and Product teams to ensure seamless implementation and ongoing stability
- Shape long-term technical partnership roadmaps with FI partners
Cross-Functional Leadership
- Collaborate closely with Product, Engineering, Compliance, Risk, Operations, and Business teams
- Build processes, SOPs, and reporting structures for FI relationship management
- Mentor a growing team as the FI ecosystem builds out
Minimum Requirements
- 812+ years of experience in banking, payments, fintech partnerships, or financial infrastructure
- Proven track record of negotiating and managing high-value FI partnerships
- Strong industry network across banks, payment institutions, or cross-border payment providers
- Deep understanding of payment flows, treasury, settlement, regulatory requirements, and FI operational mechanics
- Experience overseeing complex integrations and cross-functional partnership launches
- Executive-level communication skills and ability to influence senior stakeholders
Preferred Requirements
- Experience launching or scaling FI ecosystems in a fintech startup
- Familiarity with API-based payment systems, card schemes, liquidity networks, or global treasury solutions
- Previous leadership experience building and managing teams
- Ability to balance strategic vision with hands-on execution
Key Competencies
- Strong self-motivation and ownership able to independently drive initiatives in a fast-paced environment.
- Proven ability to deliver consistently translates strategy into concrete outcomes and achieves measurable impact. delivers results efficiently and manages multiple priorities with clarity.
- Strong strategic thinking and sound judgment able to quickly assess situations, identify opportunities/risks, and make well-founded decisions.
- Influence and leadership capable of aligning cross-functional teams and driving decisions without direct authority.
- Resilient and adaptable comfortable with ambiguity and able to perform under pressure.
