Director of Marketing Communications

Who we are

You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life's unforgettable moments.

We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.

If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.

About The Role

The Director of Marketing Communications is accountable for defining and steering the regional marketing agenda in alignment with global strategy, ensuring coordinated execution and commercial impact across APAC markets. The role serves as the primary governance and alignment layer between Global Marketing and GC Marketing Heads, driving prioritization, performance transparency and capability development across the region and across our wholesale and retail channels. The Head of Marketing, APAC ensures that global frameworks are effectively translated into regional direction while strengthening marketing maturity and consistency across markets of varying development levels.

The Director of Marketing Communications will be based in Singapore. (S)he will have a solid reporting line to the President, APAC (excl. China) and a dotted line to the Chief Marketing Officer.

Key responsibilities:

Regional Strategy & Alignment

Own the definition of the APAC regional marketing roadmap in alignment with global brand, portfolio and channel strategy

Steer prioritization across markets based on growth potential and strategic importance

Govern allocation of regional focus and resources to maximize commercial impact

Ensure cross-functional alignment between Product, Channel, CoEs and Commercial leadership

Launch Governance

Own regional launch governance and ensure readiness across markets

Oversee deployment of global launch frameworks and ensure quality standards

Hold GC Marketing Heads accountable for launch execution and performance

Represent regional perspectives in global launch forums

Campaign & Activation Governance

Govern regional implementation of global campaign frameworks

Ensure consistency of brand positioning while enabling structured local adaptation

Establish performance transparency and drive corrective actions where needed

Enable capability uplift and best-practice sharing across markets

Performance Marketing, Funnel Investment Ownership

Establish and lead a holistic performance marketing approach across all demand generation channels (digital, retail, professional, partnerships, events, media, CRM, and owned databases)

Own the end-to-end marketing funnel from awareness to conversion and revenue contribution

Optimize cost per purchase/acquisition and conversion efficiency, actively reallocating investments based on ROI

Build transparency across channels and markets, ensuring insights are actionable for both retail and wholesale organizations

Maximize impact on Sonova's own retail performance while strengthening wholesale relevance and long-term partner stickiness through superior demand-generation effectiveness.

Channel & Commercial Oversight

Own and evolve the APAC multi-brand strategy, defining the role, positioning, and strategic contribution of each brand across wholesale and retail channels

Build and scale a regional demand generation ecosystem (lead generation factory) across B2B and B2C, ensuring sustainable pipeline growth

Ensure effective cascade of global channel strategies into regional priorities

Oversee alignment between Marketing and Sales leadership across markets

Guide markets in effective brand activation and portfolio optimization

Govern pricing guardrail adherence in collaboration with global pricing

Support identification of regional growth opportunities

Performance & Governance

Own regional marketing performance (growth, ROI, launch uptake, brand KPIs)

Establish performance discipline and transparency across GCs

Chair regional marketing governance forums

Represent APAC in global marketing councils

Capability Development & Voice of Market

Ensure structured consolidation of market insights across APAC

Identify capability gaps and steer capability build-up initiatives

Provide consolidated regional input into global brand and R&D decision-making

About You

. Degree in Marketing, Business Administration, Psychology, or related field an MBA and/or brand management certification is considered a plus

. 12+ years of experience in brand management / product / retail marketing leadership, including 5+ years leading teams

. Experience in a consumer-oriented Medical/Healthcare industry is preferred an understanding of the hearing device market is advantageous but not a prerequisite

. A technical affinity and, ideally, experience with innovative electronic products

. A track record of building omnichannel marketing strategies, including consumer journey management and digital-to-store integration

. Extensive experience in (retail) brand strategy, marketing campaign strategy & execution, in-store consumer experience design & optimization, and retail performance metrics & conversion optimization

. A deep understanding of consumer/shopper behavior

. Adept at cross-functional partnership and collaboration

. An entrepreneurial attitude: proactive, decisive and resilient

. Growth and performance mindset, using financial acumen to manage marketing ROI

. High level of integrity, ethics and trustworthiness

. High learning agility: flexible in transforming environments and able to help drive change

. A skilled communicator and storyteller, leveraging data to build compelling narratives

. A people manager, capable of building teams and fostering team spirit

. Digitally savvy and abreast of brand management and product marketing, analytics and CRM tools

. Fluency in English is a must proficiency in Asian languages and/or German is a plus

. A strong set of personal guiding principles that align with our company values: We care We drive innovation We strive for excellence We take accountability We build the best team

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.