Senior Director Hotel Portfolio Ops & Asset Mgmt (APAC): Oversee performance, AEIs, acquisitions & brand rollout. 10-15yrs exp, English+Chinese.
Bullet Points
- Oversee APAC hotel portfolio performance, drive AEIs, KPI reporting & asset
- 10-15 yrs senior exp in hotel operations with proven deal-closing
- Fluent English + Mandarin; strategic negotiator, regionally mobile, lead team
Responsibilities
- Take full ownership of the operational and financial performance of a fast-growing APAC hotel portfolio driving RevPAR, GOP, guest scores and overall P&L across multiple properties and countries
- Be the owner's eyes and ears on the ground: regular site visits, deep-dive audits, setting and enforcing operating standards, and stepping in with hands-on intervention when a hotel is off-track
- Work shoulder-to-shoulder with GMs and corporate ops teams to roll out revenue-management strategies, labour productivity programs, F&B concept refreshes and capex upgrades that actually move the needle
- Lead annual budgeting, monthly re-forecasting and KPI tracking; deliver clear, actionable dashboards and insights to the executive team and owners
- Spot and execute value-add opportunities repositionings, brand conversions, F&B pop-ups, AEIs from concept through to opening and stabilisation
- Design, launch and run a group-wide guest loyalty & membership programme that drives direct bookings, repeat stays and higher wallet share (full ownership from strategy and tech stack to partnerships and on-property execution)
- Play a key role in expansion: evaluate new sites and existing hotels, negotiate management agreements and franchises, and ensure every new opening hits the ground running with the right team, systems and standards
- Build and mentor a lean, high-performing regional operations/support team (revenue, F&B, training, projects etc.)
- Keep exceptionally strong relationships with every operator partner across the region and represent the owner in brand conferences, contract reviews and performance meetings
Requirements
- Degree in Hospitality or Business
- 1015+ years of progressive hotel operations experience with at least the last 57 years in regional/multi-property leadership (Area VP Ops, Regional Director of Operations, Corporate Ops role for an owner/family office, etc.)
- Proven track record of turning around underperforming hotels and consistently delivering top-quartile results in RevPAR Index and GOP flow-through
- Hands-on experience building or scaling a successful loyalty/membership programme is a big plus
- Deep understanding of APAC hotel markets, major brands, revenue systems, labour laws and what actually works on the ground
- Numbers-fluent, comfortable with P&L deep dives, budgeting and capex justification
- Outstanding communicator who can influence GMs, brand HQ and owners alike
- Fluent English essential and Mandarin is required
For more information about this role, please contact Alex Beattie at [Confidential Information].
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