Position Overview
We are seeking an experienced Learning & Development Director to lead our comprehensive sales capability development initiatives across Southeast Asia. This strategic SEA-based role requires 7 years + of progressive experience in learning and development, preferably within multinational organizations operating across diverse markets, to engage and develop JLL's Leasing teams across the sub-region.
Key Responsibilities
Sales Training Program Leadership
- Design and implement comprehensive face-to-face sales training programs that balance regional consistency with local market customization across Southeast Asia
- Partner with Regional Leadership and L&D teams to ensure training alignment with business objectives and SEA market requirements
- Lead cross-functional collaboration with Research and Technology teams to integrate market intelligence and training product knowledge into a structured training program
Capability Assessment & Development
- Conduct thorough needs assessments across our SEA broker community to identify skill gaps and performance improvement opportunities
- Develop targeted training courses that address specific regional challenges while maintaining global standards
- Create immersive role-playing scenarios and practical exercises that simulate authentic client interactions and sales situations relevant to SEA markets
Training Innovation & Delivery
- Design and facilitate engaging learning experiences for professionals at all organizational levels across Southeast Asia
- Develop customized training content that translates JLL's unique value proposition into compelling sales narratives for diverse SEA audiences
- Deliver high-impact training sessions across multiple Southeast Asian markets, requiring regular travel throughout the region.
Performance Measurement & Continuous Improvement
- Establish comprehensive evaluation frameworks to measure training effectiveness and return on investment across SEA operations
- Implement feedback mechanisms and track key performance indicators to drive continuous program enhancement
- Analyse outcomes and make adjustments to continuous improvement influence and impact of the training sessions
Required Qualifications
- 7+ years of progressive experience in learning and development roles
- Proven track record in multinational corporate environments spanning multiple geographic regions, preferably with SEA experience
- Demonstrated success in implementing and scaling training programs across diverse markets
- Experience collaborating with senior leadership teams and cross-functional stakeholders
Core Competencies
- Strategic Leadership: Ability to develop and execute comprehensive L&D strategies that drive business outcomes across SEA markets
- Cultural Intelligence: Strong cultural awareness and adaptability to work effectively across diverse Southeast Asian countries and cultures
- Facilitation Excellence: Outstanding facilitation skills with experience engaging audiences at all organizational levels
- Communication Mastery: Exceptional ability to translate complex concepts into practical, actionable learning experiences for multicultural audiences
Personal Attributes
- Dynamic leadership style with a proactive, solutions-oriented mindset
- Willingness to travel extensively across Southeast Asia to deliver in-person training
- Collaborative approach with strong stakeholder management capabilities
- Commitment to driving measurable improvements in sales performance through learning initiatives
- Understanding of SEA business culture and market dynamics
What We Offer
Join JLL's strategic commitment to Learning & Development as a key investment in our people's growth and organizational success across Southeast Asia. This role offers the opportunity to shape sales excellence across one of the world's leading real estate services firms, directly impacting client experiences and business performance while advancing individual career development in the dynamic and rapidly evolving SEA market landscape.
Ready to drive sales excellence through innovative learning solutions across Southeast Asia We want to hear from you. 
