About Evident
Every discovery starts with uncovering the unknown. For over a century as Olympus, we advanced optical excellence, empowering the world's leading scientists, physicians, and engineers to see more, know more, and achieve more.
Today, as Evident, we're building on a century of optical superiority to create next-generation micro-imaging solutions-combining renowned optics with cutting-edge digital innovation to power scientific breakthroughs and help you move confidently from observation to insight.
Our life science portfolio supports research, clinical diagnostics, and education, offering a comprehensive range of imaging methods. In industrial microscopy, we deliver precision and flexibility through laser scanning, digital, and semiconductor microscopes designed for tasks ranging from routine inspection to intricate quality control and sophisticated manufacturing analysis.
At Evident, we are paving a new path forward in microscopy. We are helping our customers advance into a new era of discovery. We are pushing the boundaries of optical technology to fuel discovery and bring the unseen into focus.
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About the Job
This Director-level role is responsible for the performance management, strategic oversight, and continuous improvement of the company's globally outsourced Finance Shared Services, encompassing Record-to-Report, Accounts Receivable, and Accounts Payable operations delivered through a global BPO partner. Reporting to the Chief Accounting Officer, the position provides functional ownership of GL, AR, and AP processes while leading the end-to-end outsourced shared services model, partnering closely with the BPO provider to ensure service quality, strong internal controls, operational excellence, and ongoing transformation in support of the company's global business objectives.
Key Responsibilities
1. Global BPO & Shared Services Leadership
- Own the overall outsourced Finance Shared Services operating model, covering GL, AR and AP across all regions.
- Act as the primary point of accountability for BPO service delivery, governance, and outcomes.
- Lead and develop the Global AP/AR Manager, ensuring clear accountability, alignment of priorities, and strong collaboration between the BPO teams and regional GL, AR and AP team members.
- Ensure the shared services model scales effectively with business growth while maintaining service quality, compliance, and cost discipline.
2. Oversight of Global Accounts Receivable
- Oversee end-to-end global AR delivery from BPO centers worldwide, ensuring consistent service levels and strong support to business operations.
- Drive performance across core AR activities, including:
a) Timely and accurate invoicing to customers, including automated emailing of invoices and dunning enablement.
b) Prompt collections of open invoices in line with target DSO.
c) Accurate and timely application of cash receipts, minimizing unapplied cash.
d) Customer credit management, including credit limit setting and order release controls
- Partner with regional finance, sales, and customer-facing teams to resolve customer queries and request for statements, resolving complex AR issues and support cash flow objectives.
3. Oversight of Global Accounts Payable
- Provide strategic oversight and governance of global AP operations delivered through the BPO.
- Collaborate with BPO Vendor for roll out standardization AP process automation via BPO Vendor's tools eg APOC.
- Ensure consistent AP policies, controls, and service levels across regions, including invoice processing, payment execution, vendor master governance, and query management.
- Review AP performance, risks, and improvement initiatives through regular engagement with the Global AP
- Manager and BPO Team.
4. BPO Vendor Management & Governance
- Manage the external relationship with BPO Vendor and any additional BPO providers supporting Finance/Accounting operations.
- Monitor, audit and manage contractual agreements, resource quality and commitment to SLAs, KPIs, and pricing structures.
- Measure, track, and report vendor under performance lead corrective actions where service deficiencies are identified. Act as escalation point for major service delivery issues and present updates to senior finance leadership as required.
5. Transitions, Transformation & Continuous Improvement
- Project manage transitions of R2R, AR and AP activities to the BPO, including process analysis, documentation, transition planning, milestones, and internal handover.
- Identify opportunities for process standardization, automation, and optimization across AR and AP.
- Coordinate the implementation of BPO tools, technologies, and best practices to drive efficiency and quality.
- Collaborate closely with IT to ensure effective integration of BPO tools with ERP and finance systems.
6. Stakeholder Management & Business Partnership
- Act as a functional bridge between external BPO partners and internal stakeholders across Finance, IT, and business operations.
- Work closely with Regional Accounting teams and Country Controllers across EMEA, China, South Korea, Japan, Singapore, India, Australia, USA, and Canada.
- Support the Global Chief Accounting Officer in driving global standardization of R2R, AR and AP close processes, governance, and internal controls.
- Ensure strong leadership over the BPO vendors, maintaining close communication, issue resolution, and alignment across global and regional stakeholders.
Qualifications & Experience
- Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- 8-12 years experience in Finance Shared Services, with significant responsibility for global BPO governance and vendor management in multinational environments.
- Proven experience operating at Senior Manager or Director level in multinational companies with outsourced BPO model, demonstrate accountability for global outcomes, senior stakeholder engagement, and people leadership.
Key Competencies
- Strong track record as a BPO vendor manager, preferably with providers such as Infosys, TCS, Accenture, Genpact, etc.
- Deep functional expertise in accounting close, Accounts Receivable, and solid working knowledge of Accounts Payable processes, controls, and risks.
- Demonstrated experience leading or governing end-to-end outsourced shared services models, including transitions and transformations.
- Strong understanding of finance process automation and technology enablement in partnership with BPO Vendor and IT, including ERP-integrated AR/AP tools.
- Ability to operate effectively across cultures, geographies, and seniority levels, including influencing at CFO / executive level.
- Excellent analytical judgment, problem-solving capability, and commercial acumen.
- Strong negotiation, decision-making, and conflict-resolution skills.
- Clear, concise, and confident written and verbal communication skills.
- Willingness and ability to travel internationally (including India) as required to support BPO governance and delivery.
