director

Provide strong operational leadership and direction to restaurant managers and teams to ensure the delivery of exceptional customer service and financial performance

Develop and implement operational policies, procedures and systems to drive consistency, efficiency and quality across the restaurant portfolio

Monitor and analyse key performance metrics to identify opportunities for improvement and implement data-driven strategies

Liaise with cross-functional teams to coordinate the opening of new restaurant locations and the refurbishment of existing sites

Lead and develop the restaurant operations team, fostering a positive, high-performing culture