Director/ Deputy Director, Technology Business Management

[What the role is]

You will lead the Technology Business Management (TBM) unit, which manages the business processes and provides business support for MAS Technology Group (TG).

[What you will be working on]

The TBM unit performs the following functions:

(i) Financial management

• Budgeting, and financial planning for TG

• Financial management and control throughout the year, to stay within budget and objectives

(ii) Technology business governance

• Investment and prioritisation - To manage and operate the governance of investment and investment priorisation across stakeholder groups, in concert with the technology partners and business partners across the organisation

• Programmes and projects - To operationalise programme and project governance across group forums

• Performance - To manage and operationalise the governance of the performance of projects and products, into their post go-live BAU operations

(iii) Technology business policies, processes and controls

• Procurement to Payment - Design, manage and operationalise the governance for TG purchases through to payments to vendors

• Augmented Resource and Vendor personnel - Design, manage and operationalise the processes for ongoing management and operations of Augmented Resources and Vendor personnel

(iv) Procurement, Sourcing and Partner Management

• Supplier management - Identify and develop strategic suppliers, and operationalise strategic supplier management

• Vendor performance management

• Manpower and Resourcing contracts - Develop and operationalise resourcing plans for TG, including manpower resourcing contracts and development centres

(v) Financial operations

• Accounts Payable - Managing and executing the invoice payment operations for TG

• Accounts Receivable - Managing and executing the invoicing and collection for TG, including dunning

• Financial reporting - Reporting and analysis of financials for technology management

• Accrual management - Accrual management and operations, across financial periods

(vi) Asset management operations

• Lifecycle operations - The lifecyle of Financial assets and Non-financial trackable items across their lifecycle from procurement till decommissioning, across financial and field asset tracking

• Capitalisation operations - To execute capitalisation at the appropriate point in the lifecycle

• Stock takes and inspections - Across assets throughout TG

• Asset operational controls - To conduct control and review activities on assets, and to operationalise controls

(vii) Personnel management operations

• Personnel management operations for Augmented Resources - The operational management of of Augment Resourcing frameworks and contracts, and the onboarding till offboarding operations and controls of augmented resources

• Personnel management operations for Vendor personnel - The operations for onboarding to offboarding of vendor personnel who are working with TG

• Skills and Personnel development - Plan and operationalise mentoring, training and skills development activities and programmes for technology officers (TG Academy and Mentoring programmes)

(viii) Facilities and space management

• The unit also undertakes facilities and space management for TG, which includes the management of furniture, renovations, space and seating management

(ix) Secretariat support

• The unit serves as the secretariat for a number of forums

(x) Management support

• The unit provides management support to TG leadership

In this role, the officer is expected to undertake the following:

• To provide leadership to the team, lead, organise and manage the unit towards delivering the required outcomes

• To develop and manage stakeholder relationships across finance, procurement, facilities management and security functions as well as business departments who are users of technology, and technology stakeholders across applications, infrastructure and cybersecurity teams, and other tech-enabled teams across MAS.

• As an individual contributor, and in a team leadership capacity, to:

  • Engage stakeholders and technology group officers to derive insights into operations and develop actionable insights into improving the business operations

  • Develop strategies for the above areas

  • Design processes and controls, in consultation with stakeholders, and towards organisational requirements

  • Operationalise process and controls, including the day-to-day execution of processes

  • Design and operationalise business governance, compliance and controls, and risk management for the group

[What we are looking for]

• Bachelor Degree with minimally 10 years of related working experience

• Strong experience in managing business, IT and senior stakeholders and influencing diverse stakeholders

• Strong written and verbal communication skills good interpersonal and organisational skills

• Familiarity with Government IM8 is a plus, but not mandatory

• Familiarity with audits and audit management is a plus, but not mandatory

• Strong leadership skills, to lead teams towards outcomes even without direct-lines-of-authority

• Good analytical skills, and able to work in the grey space to distill issues, and create and crystallise solutions

• Ability to execute operations, with an eye for operational rigor

• Self-driven, motivated, creative and team-oriented leader

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.