Director, Data Center Service Lead

Responsibilities

• Lead the strategic development and execution of server platform infrastructure initiatives in alignment with regional and global IT transformation goals, including hybrid cloud adoption, rationalization, automation, and regulatory compliance.
• Oversee end-to-end server platform services including compute, virtualization, database, storage, backup, and hybrid cloud infrastructure, ensuring scalability, resilience, and performance across on-premises environments.
• Drive innovation through the design, deployment, and continuous enhancement of secure, scalable, and automated server platform services, observability tools, and global engineering best practices.
• Oversee incident management and resolution processes, ensuring minimal disruption to server platform services, and ensure robust production support model covering the APAC region.
• Lead the infrastructure architect function to work with architect teams from other regions on uplifting infrastructure policies, solutions and engineering standards.
• Proactively and innovatively develop and maintain the overall infrastructure technology landscape that guide regional and global infra system rationalization direction.
• Foster a high-performance culture by mentoring solution architects, engineers, and specialists, promoting continuous learning, career development, and team wellness through structured people management strategies
• Lead cloud migration and modernization initiatives, ensuring seamless integration, cost optimization, and alignment with enterprise architecture and target infrastructure mid-term goals.
• Deliver executive-level reporting on infrastructure health, project milestones, risk posture, and cost-performance metrics to support strategic decision-making.
• Oversee and manage branches, subsidiaries and vendors on life cycle management, including regional or local project, technology obsolescence, and vulnerability management.

Requirements

• Degree in IT, Computer Science, or related field (or equivalent experience).
• 10-15 years in IT infrastructure leadership roles
• Recent 5+ years experience in banking or financial services.
• Experience in regional or global IT transformation programs
• Proven experience in:Cloud migration and modernization.Vendor governance and multi-cloud strategy.Disaster recovery and business continuity planning.
• Professional Certifications (at least 1):Enterprise Architecture: TOGAF, ITIL.Technical: Microsoft MCSE, VMware VCF, Nutanix NCP certifications.
• Technical Breadth:Hybrid cloud architectureVirtualization (VMware, Hyper-V).Storage, backup, and disaster recovery.
• Regulatory Knowledge: MAS, APAC regulatory mandates (BN RMiT, RBI, BOT, APRA, etc.)
• Technology Security or Risk Certifications (CISSP or CISM)
• Project Management Certifications (PMP or PRINCE)
• Deep understanding of: Compute, virtualization, storage, backup. High-availability architecture and resilience. cybersecurity posture
• Knowledge of Technology Infrastructure vendors, and associated product/service offering
• Knowledge of industry technology trends
• Knowledge of IT security, Risk Management and Security Controls.
• Understanding of MAS, JFSA or APAC countries regulators technology risk guidelines or mandates would be valuable.
• Strategic thinking and ability to align IT with business goals.
• Experience managing distributed teams (onshore & offshore).
• stakeholder engagement and influencing skills.
• Financial acumen for cost optimization and budgeting.
• Change management expertise.
• Ability to drive innovation and transformation.
• Adaptability and resilience in fast-changing environments.
• Innovative mindset and proactive problem-solving.
• High integrity and regulatory awareness.
• negotiation and influencing skills