Director, Credit Solutions

Director, Credit Solutions, Asia

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Client Retention:lead and support the management of key client account relationships, including client strategy and execution. The aim being to increase trade credit retention, growth and value impact across the Asia client portfolio.
• Relationship management: interact with various stakeholders across client, insurer and Aon organizations including credit management, finance, treasury and c-suite. Be technically experienced and capable to lead and manage detailed negotiations and conversations including Commercial, Risk and Claims matters.
• Broking:strategic (including Executive) engagement with the insurance market to obtain optimal client solutions across the full trade credit insurance lifecycle. This includes being an escalation channel to insurers for the Asia Trade Credit portfolio.
• United approach:learn and understand the Aon story to articulate how we help clients make better decisions, across credit and the wider risk capital and human capital solution lines. This includes gaining an understanding of structured credit, political risk and surety and articulating to clients how these can help.
• Team:collaborate with country, regional and global colleagues to bring the best of Aon to clients. This will include participation in client planning, strategy and execution.
• Digital & systems:use the Aon platforms [including pipeline management, broking and talent systems].
• Compliance:ensure compliance with Aon processes and code of business conduct.
• Development: aligned with the Delivering Aon United models follow the objectives agreed with your manager.

Skills and experience that will lead to success

• Mindset & Behaviours:United, passionate and inclusive, treating colleagues, clients and carriers with respect. Growth mindset.
• Industry IQ:Relevant competence in (i) client retention/growth strategies, (ii) trade credit insurance and (iii) industry knowledge and connectivity.
• Relationship & Communication:ability to build and leverage deep client, insurer and Aon relationships to understand goals and create best results.
• Language(s):English proficiency (oral / written), Chinese and/or other languages beneficial.
• Technology:system literacy, including Word, PowerPoint and Excel.