Digital Transformation Program Manager

We are seeking a seasoned and strategic transformation leader to join our Supply Chain Transformation team as an experienced Program Manager. In this role, you will lead complex global integration programs, drive AI-enabled innovation, and champion automation initiatives that optimize and digitize our end-to-end supply chain.

You will work cross-functionally with Planning, Procurement, Logistics, IT, and Data Science teams to deliver scalable solutions that modernize operations and enhance performance. The ideal candidate combines deep project/program management expertise with a solid understanding of supply chain technology ecosystems, including ERP, API/EDI integrations, and planning tools.

Job Description

Job Family Definition:

Leads customer engagement to ensure that it meets all scope, time, budget and quality expectations, through planning, controlling and managing customer projects. Manages corporate, customer and third party vendor efforts to plan, sell and implement solutions to customer problems. Responsible for business as well as team management.

Job Family Definition for Mgr, Progr Mgmt Office:
Responsible for establishing and maintaining the portfolio and project management environment based upon Policies, Standards, Customer Engagement Roadmap and Global Method. May perform responsibilities as a member of an Engagement Program Management Office (EPMO) or as a business unit leader with responsibility for a portfolio of customer projects.

Management Level Definition:

Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.

Education and Experience Required:

• First Level University degree.
• 7 years experience in project management or in like roles/businesses.

Knowledge and Skills:

• Demonstrates an in-depth understanding of key company Services operational policies, processes and methodologies applicable to project management.
• Speaks with authority to most layers of depth related to project management methods.
• Makes use of and contributes to the company's PM Professions community.
• PMP Certified.

Key Responsibilities

• Lead and deliver large-scale, cross-functional supply chain transformation projects from concept to implementation, with a focus on integration (API/EDI) and digital enablement.

• Drive the design and rollout of planning system transformations (e.g., IBP, Kinaxis, O9, Anaplan) and workflow automations across core functions.

• Partner with data science and engineering teams to translate business needs into AI-driven use cases (e.g., predictive forecasting, intelligent exception handling).

• Collaborate with IT to define robust integration architecture, ensuring seamless data flow across internal and external systems.

• Establish and track project KPIs, business case metrics, and risk mitigation plans across transformation initiatives.

• Influence senior stakeholders and work closely with executive sponsors to align program goals with enterprise strategy.

• Mentor junior team members and foster a culture of agile delivery, design thinking, and continuous improvement.

Required Qualifications

• 8-10 years of relevant experience in supply chain transformation, consulting, or digital operations leadership roles.

• Demonstrated success delivering complex integration programs (EDI/API) involving external partners, platforms, or legacy systems.

• Strong program management skills (preferably PMP or equivalent) with experience managing global, multi-stakeholder initiatives.

• Hands-on exposure to one or more supply chain planning systems (e.g., SAP IBP, O9) and deep understanding of planning processes (demand, supply, S&OP).

• Working knowledge of AI/ML applications in supply chain contexts and familiarity with automation/RPA tools (e.g., UiPath, Power Automate).

• Excellent communication, stakeholder management, and executive influencing capabilities.

• Bachelor's degree in Engineering, Supply Chain, Information Systems, or related field Master's or MBA preferred.

Preferred Skills

• Experience in technology-led transformation within FMCG, manufacturing, pharma, or high-tech industries.

• Working understanding of cloud-based architecture, APIs, and modern integration platforms

• Familiarity with Agile, SAFe, or hybrid delivery methodologies.