Digital Solutions Engineer

About the Team

Cloudflare's Solutions Engineering (SE) organization works side-by-side with our Sales teams to guide customers through their digital transformation. SEs are trusted advisors who help prospects and customers connect Cloudflare's platform to real-world outcomes.

Digital Solution Engineers (DSE) are a specialized part of this team, engaging directly with mid-market and commercial customers. They deliver demonstrations, run discovery sessions, build technical alignment, and ensure customers understand how Cloudflare can solve their challenges at scale. The DSE team operates a digital-first, scalable engagement model, leveraging AI-assisted tools and workflows to extend technical coverage across the region and improve the quality and speed of pre-sales execution.

What Makes This Role Exciting

• Impact on customers: You'll lead technical conversations with a wide range of organizations, from digital natives to established enterprises.

• Breadth of technology: You'll cover Cloudflare's full platform Zero Trust, Application Security, Networking, and Developer Platform.

• Ownership: You'll run demos, proof-of-concepts, and solution design sessions, building technical confidence throughout the sales cycle.

• Collaboration: You'll work with Sales, Product, and Customer Success to shape deals and deliver long-term customer success.

• Innovation: You'll contribute to building the next generation of pre-sales tools, workflows, and assets that scale the team's impact across APAC.

What You'll Do

• Lead technical discovery to uncover customer requirements and challenges.

• Deliver compelling product demonstrations and presentations to technical and business audiences.

• Own technical validation activities such as proof-of-concepts, RFP/RFI and solution design.

• Translate complex technical features into clear business outcomes.

• Develop solutions that showcase how Cloudflare's platform addresses customer needs.

• Create and maintain demo assets, scripts, reference architectures, and AI-assisted workflows to scale team effectiveness.

• Use AI tools and automation to improve the efficiency and quality of pre-sales engagement, including research, solution preparation, and technical documentation.

• Stay current on Cloudflare products, Internet technologies, and competitive landscape.

Requirements

• 4+ years in a technical presales, solutions engineering, consulting, or related role.

• Strong knowledge of Internet fundamentals (HTTP/S, DNS, TLS, networking concepts, APIs).

• Experience with Zero Trust frameworks, SASE architectures, or cloud security platforms.

• Hands-on experience with scripting or development (Python, JavaScript, Go, Bash) and comfort using APIs/CLIs.

• Proven ability to engage directly with customers running demos, whiteboarding solutions, and handling objections.

• Strong communication skills able to influence technical and business stakeholders alike.

• Ability to manage multiple customer opportunities in parallel and work cross-functionally with Sales and Product teams.

• Comfort working with AI-assisted tools and automation to improve personal and team productivity in a fast-paced sales environment.

Nice to Have

• Prior experience with SaaS security, CDN, networking, or developer platform vendors.

• Hands-on knowledge of cloud providers (AWS, Azure, GCP) and modern app architectures (serverless, containers, microservices).

• Understanding of common application security risks (e.g., CSRF, XSS, SQLi) and mitigation strategies.

• Experience with regulatory or compliance frameworks (SOC-2, PCI DSS, HIPAA, GDPR).

• Track record of building reusable assets demo environments, reference architectures, or presales tooling.

• Experience building or contributing to AI-assisted workflows, automation scripts, or productivity tooling for technical pre-sales teams.