Job Description
Customer Service & Counter Operations
- Provide friendly and professional service to devotees, members, and visitors.
- Handle donations, prayer/puja registrations, payments, and related transactions accurately.
- Respond to enquiries via walk-ins, telephone, email, and online channels.
Administration & Retail Support
- Maintain accurate records of donations, registrations, transactions, and related documentation.
- Perform data entry, filing, and general administrative duties.
- Assist in the sales, display, stock-taking, inventory control, and cash reconciliation of Buddhist books, religious items, and merchandise.
Housekeeping & General Support
- Maintain the cleanliness and organization of service counters, display shelves, and public areas.
- Assist with daily opening, closing, and housekeeping duties.
- Perform other duties and responsibilities assigned by Management.
Job Requirements
- Minimum secondary school education or equivalent qualification.
- Experience in customer service, retail, administration, cashiering, or related roles is an advantage.
- Friendly, patient, customer-oriented, and able to communicate effectively with people from different backgrounds.
- Possess basic computer skills, including Microsoft Office and data entry.
- Able to handle cash and payment transactions accurately and responsibly.
- Responsible, organized, and able to work independently as well as in a team environment.
- Comfortable working in a Buddhist religious environment and supporting activities conducted within such an environment.
Added Advantage
- Experience in handling donations, membership services, or frontline customer service.
- Familiarity with e-payment platforms and online systems.
- Ability to communicate in English and/or Mandarin to serve stakeholders and members of the public from diverse backgrounds.
- Full-time and Part-time positions available.
Working Arrangement
- 5-day work week.
- One weekday and one weekend day (Saturday or Sunday) off each week.
- Required to work on weekends and Public Holidays based on operational requirements.
Application Note
Only shortlisted candidates will be notified.
