Development Partner, Grant Data & Ops

What the role is

Make a difference in how we support Singapore's business growth

Enterprise Singapore designs and delivers enterprise support programmes that enable local enterprises to grow and compete internationally. In this role, you will help transform our grant operations through process improvements, digital solutions, and data-driven insights, ensuring our support creates meaningful impact for businesses.

Why Join Us
. Meaningful Work: Play a key role in helping Singapore enterprises access the support they need to grow.
. Practical Impact: Be part of digital transformation projects that make a tangible difference.
. Growth Opportunities: Develop skills in process improvement, stakeholder engagement, and data analysis.

What you will be working on

Enhance processes through digital innovation

• Lead and support digitalisation initiatives to improve operational efficiency and grant processing workflows.

• Work closely with internal stakeholders to identify automation opportunities and deliver practical digital solutions.

• Conduct User Acceptance Testing (UAT) for new systems or enhancements, ensuring they meet operational needs.

• Document and standardise processes resulting from digital transformation projects.

Turn data into actionable insights

• Analyse grant data to generate insights for policy decisions and process improvements.

• Review reports on processing metrics and performance indicators to identify bottlenecks and recommend solutions.

• Support the development of data-driven proposals for refining grant schemes.

Deliver excellent grant administration

• Evaluate grant applications against established criteria and guidelines, ensuring accurate and timely assessments.

• Provide guidance to stakeholders on grant requirements, managing queries and escalations effectively.

• Process applications and maintain clear, compliant documentation of all decisions.

What we are looking for

• Experience: Prior experience in grant administration or operations is an advantage.

• Skills: Strong written and verbal communication, with the ability to work independently.

• Mindset: Detail-oriented, adaptable, and committed to operational excellence.