COMPANY DESCRIPTION
Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The family-like atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.
Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.
RESPONSIBILITIES
- Maintain, monitor and ensure optimal operational status of the student and staff intranet content portals.
- Work closely with the business and academic units and assist web content owners with the creation, access control and maintenance of intranet sites within the intranet portals.
- Attend to operational tasks and requests from users and content admins, ranging from access requests to web development, site migrations, issues/bugs reported and escalate to the portal platform support vendor as necessary.
- Monitor and maintain operational performance of supported systems and put in place relevant governance and adhere to operational best practises.
- Understand and implement information security management and data management best practises to maintain the security and integrity of the systems.
- Using scripts or tools to run and automate reviews of site access permissions, site activities and ensure operations are running based on documented standard operating procedures.
- Assess and promote effective use of appropriate 3rd party tools/solutions to address critical business requirements.
- Other duties as assigned.
QUALIFICATIONS- Diploma / Bachelor of Science degree in Computer Science or a related field.
- At least 3 years of hands-on experience in web-based application development and intranet site/server administration.
- Strong technical skills and development experience with HTML, CSS, JQuery, Node.js, Typescript, React frameworks.
- SharePoint SPFx framework and/or Node.js, C#/.NET, PowerShell.
- Administration, configuration of SharePoint Online, related Microsoft 365 apps and Azure services like Active Directory/ADFS, Microsoft Forms & the Power Platform, Azure services like CosmoDB, Azure Functions, Entra ID.
- Information security best practises & governance for SharePoint, .NET and Microsoft 365 environments.
- Ability to work well alone as well as in a multi-disciplinary team environment and directly with business lines outside of IT.
- Strong written and communication skills, including the ability to convey complex technical concepts in non-technical terms.
- Provide user training and develop user guides and technical documentation for supported systems, for all phases of systems / projects within area of responsibility.
- Adopt an agile approach to operational and project tasks.
OTHER INFORMATION#LI-XL1
Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.
Please note that your application will be sent to and reviewed by the direct employer - Singapore Management University
