Desktop Support/ IT Support Engineer | OJT Provided

Responsibilities:

• Provide first level troubleshooting of devices, maintenance of laptops and tablets
• Installation and configuration of operating systems and softwares for users
• Assist users on operating system, email, hardware and software related issues
• Deployment of PC, notebook and printers as requested by users
• Assist in troubleshooting network and wireless connectivity issues
• Respond to incidents at timely manner, investigate and provide temporary or permanent solutions of escalated incidents.
• Coordinate with 3rd party or equipment vendors to resolve problems
• Ensure service level meets requirement. Propose and implement action plans when required.
• Established facility management standards/best practices to ensure operation consistency across project/facility management teams.
• Other ad hoc duties assigned.

Requirements:

• Min Nitec in any disciplines
• Good command in English to liaise with different entities
• Good knowledge of computer hardware systems, chipsets, memory modules, and peripherals
• Knowledge of operating systems, software applications, and remote connection systems
• Comfortable working in healthcare environment
• Singapore Citizen only