Desktop Support engineer

1-4 Years

SGD 3,000 - 3,400 per month

Early Applicant

Job Description

Provide technical support for Windows and macOS devices.
Assist users with IT-related issues, including software installation, login issues, and connectivity problems.
Troubleshoot hardware and software issues efficiently.
Ensure software applications are properly configured and operate smoothly.
Support network, printer, and peripheral-related issues as required.
Escalate unresolved technical issues to higher-level support when necessary.
Maintain accurate logs of support requests, troubleshooting activities, and resolutions.