Desktop Support Engineer / FresherGraduate Computer Science

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

Job Summary:

The Desktop Support Engineer is responsible for providing technical assistance and support to end users for hardware, software, and network-related issues. This role involves troubleshooting computer systems, configuring hardware and software, maintaining IT assets, and ensuring optimal workstation performance across the organisation.

Requirement:

• Diploma or Degree in Information Technology, Computer Science, Computer Engineering, or related discipline.
• Fresh graduates or candidates with up to 1 year of experience are welcome to apply.
• Good understanding of Windows operating systems, Active Directory, Office 365, and basic networking concepts.

Responsibilities:

• Provide technical support for desktops, laptops, printers, and mobile devices.
• Assist in installation, configuration, and troubleshooting of operating systems (Windows/macOS) and software applications.
• Maintain and manage IT asset inventory and ensure compliance with IT policies.
• Support users in resolving hardware, software, and network-related issues via onsite visits or remote assistance.
• Participate in IT projects such as system upgrades, patch management, and endpoint security deployments.
• Escalate unresolved issues to senior engineers or vendors when necessary.
• Document support activities, troubleshooting steps, and resolutions in the IT ticketing system.

Who can apply for this job:

• Fresh graduates are welcome to apply - willing to learn
• Candidates with up to 0-4 years of experience
• Singapore Local candidates
• Basic experience of Computer troubleshooting, installation and configuration of hardware/software
• Working on Ticketing tools and IT support.
• Must be available for the face-to-face interview in Singapore.

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV to [Confidential Information] or +65 6761 9833 . Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Ashwak Ahmed S

Avensys Consulting Pte Ltd

EA Licence 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys privacy policy.