Location: CBD
Working Hours: Monday to Friday, 10:00 AM - 7:00 PM
Key Responsibilities:
- Provide end-user support for desktops and laptops.
- Perform hardware and software troubleshooting, diagnosis, and break/fix activities.
- Manage user accounts, access requests, onboarding and offboarding activities, and peripheral device setup.
- Log and track support tickets while maintaining basic IT documentation.
- Escalate complex technical issues to the company's Level 3 support teams when required.
Requirements:
- Experience in desktop support or IT helpdesk.
- Knowledge of Windows operating systems, Microsoft Office, and basic networking.
- Familiarity with Active Directory, user account administration, and IT ticketing systems is an advantage.
- Good troubleshooting, communication, and customer service skills.
- Able to work independently in a fast-paced banking environment.
Interested applicants please send your resume to [Confidential Information]
Venessa Goh Wee Ni
R24124686
Recruit Express Pte Ltd
EA License No: 99C4599
We regret that only shortlisted candidates will be contacted.
