Desktop Engineer

Scope of Work:

Deploy scanners/printers/desktops as part of project requirements

Responsible for the installation of computer hardware and peripheral components such as monitors, keyboard, printers, scanners and other client devices on user's premises

Investigate and research solutions for PC hardware and software problems

Participate on Desk Side projects

Adhere to attendance guidelines of the job and to departmental and company policies

Any other tasks or works as and when requested & assigned by the Company

Key Qualifications/Requirements:

Able to work in 24 X 7 shift rotation

Experience in troubleshooting and managing Win10/11, MS Office, MS Outlook, MS Active Directory, basic networking, POS, scanner, printer, and other attached peripherals.

Ability to perform PC hardware and software trouble-shooting with experience in the use of diagnostic programs and tools

Good customer service and communication skills

Ability to manage projects and provide status updates on weekly/ monthly basis