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We are looking for a Desktop Engineer with strong troubleshooting, scripting and automation skills to provide end-user IT support while identifying opportunities to automate repetitive tasks and reduce manual administrative work.
The successful candidate should have a good understanding of scripting and automation concepts, with hands-on experience in Command Prompt, Batch scripting and VBScript. Knowledge of AI and digitalization tools, as well as the ability to develop practical automation solutions, will be an advantage.
Job Description:
. Provide desktop and end-user IT support, including troubleshooting hardware, software and Windows-related issues.
. Develop and maintain scripts to automate routine IT and administrative tasks.
. Use Command Prompt, Batch files and VBScript for automation and deployment activities.
. Identify repetitive processes and recommend automation solutions to reduce manual work and improve efficiency.
. Support IT digitalization initiatives, including the use of AI-assisted tools and automation techniques.
. Troubleshoot and enhance automation scripts based on operational requirements.
. Document automation processes and provide technical support to users and IT teams.
Requirements:
. Diploma or equivalent qualification in IT, Computer Science or related field.
. Experience in Desktop Support / Desktop Engineering or a similar IT support role.
. Knowledge of Batch scripting, VBScript and Command Prompt.
. Basic understanding of programming and scripting logic.
. Interest or experience in automation, AI and digitalization will be an advantage.
Other Information
Job ID: 153338833